Firms issued with official warning in refunds battle amid coronavirus pandemic

Officials have received around 11,000 complaints about unpaid refunds during the cornavirus crisis.

Now investigations into the holiday, weddings and childcare sectors have been launched.

The CMA has enforcement powers including taking travel firms to court.

Andrea Coscelli, CEO of the CMA, said: “We are now seeing cancellation issues in their thousands.

“So far, the CMA has identified weddings, holiday accommodation and childcare as particular areas of concern.

“The current situation is throwing up challenges for everyone, including businesses, but that does not mean that consumers should be deprived of their rights at this difficult time”.