Artificial intelligence, the power of Amazon’s Alexa and the coupling of new technology with “big data” will revolutionize the way Cruise Planners agents run their businesses moving forward. This week, initial details were laid out for more than 600 travel advisors attending …

How Cruise Planners’ New Alexa Artificial Intelligence Tools Work … Read more »

Travel Leaders Network hosted 27 of its top members and their guests on a seven-night cruise aboard Norwegian Cruise Line’s Norwegian Epic for its “Elite Event”, which celebrates and rewards the successes of the organization’s top members. On the cruise, members were …

Travel Leaders Network Hosts “Elite Event” Aboard the Norwegian Epic Read more »

Ponant, the small-ship, French-owned cruise line with a focus on luxury expedition cruising, has named Edie Rodriguez, former Crystal Cruises president and CEO, as its new Americas brand chairman and corporate special advisor.  Jean Emmanuel Sauvée, CEO, Ponant, and Navin …

Edie Rodriguez, Formerly of Crystal Cruises, Heads to Ponant Read more »

Luxury cruise expert Edie Rodriguez, who spearheaded the transformation of Crystal Cruises, is now lending her expertise to French luxury expedition cruise brand Ponant. Rodriguez, who abruptly resigned as CEO and president of Crystal Cruises last month, will be the …

You may not know of French line Ponant yet — but a Miami cruise expert plans to change that Read more »

As a brand, Thomson was far from ideal. The name of Britain’s biggest holiday company was misspelt only slightly less frequently than that of the Australian airline, Qantas (“Thompson” and “Quantas” respectively).  While the name of its venerable rival Thomas …

From Thomson Cruises to Marella: a strange tale of travel re-branding Read more »