MSC Refuses to Let a Family Re-board Cruise After They Separated From Shore Excursion Group

“By departing from the organized shore excursion, this family broke from the ‘social bubble’ created for them and all other guests, and therefore could not be permitted to re-board the ship,” Paige Rosenthal, a spokeswoman for MSC Cruises, told T+L. “These organized shore excursions allow MSC Cruises to uphold the same high standard of health and safety as on board, for instance ensuring that transfers are properly sanitized and that there is adequate space for social distancing, and tour guides and drivers also undergo health screening and wear appropriate personal protective equipment (PPE).”