Q: Viking Cruises is refusing to issue a total refund after canceling operations and promising refunds. My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April. When the coronavirus pandemic flared up, Viking …

Travel Troubleshooter: After their cruise is canceled due to pandemic, customer uses the nuclear option to get a refund Read more »

With coronavirus canceling so many trips and vacations, a lot of viewers have reached out to NBC 5 Responds asking for help getting money back from travel companies who have tried to issue credits instead of refunds. Adam and Mandy …

NBC 5 Responds: Couple Spends Months Fighting for Refund for Canceled Honeymoon Cruise – NBC 5 Dallas Read more »

Cruise Lines International Association, the leading trade organization for the global ocean-going cruise industry, says its member cruise lineshave voluntarily extended the suspension of U.S. cruise operations until Sept. 15 amid coronavirus concerns. The Center for Disease Control and Prevention’s current “no-sail …

Exclusive: Cruise industry announces US sailing suspension extended until Sept. 15 Read more »